Shenzhen QIXIN Technology Co., Ltd. (hereinafter referred to as "QIXIN" or "we") understands the importance of privacy to you and will respect your privacy. Please read and understand this "Privacy Policy" (hereinafter referred to as "this Policy") carefully before using QIXIN products or submitting personal information.
Owner and Information Controller
Shenzhen QIXIN Technology Co., Ltd.
Room 2508, Baoshan Times Building, Minqiang Community, Minzhi Street, Longhua Dist
Shenzhen 518000
Email: support@dfirstcoder.com
Types and Range of Information Collected
Type: When you use QIXIN products and services, we may collect your personal information, including name, gender, occupation, language, geographic location, mailing address, telephone number, email address, other contact information, your vehicle information etc.
Vehicle Information. When you use certain of our devices and apps (including our DFirst device and app), we may collect and retain information from the vehicle's onboard computer such as its vehicle identification number (VIN), diagnostic trouble codes, and other vehicle system information including records of the vehicle's behavior right before the problem started.
When you use QIXIN products and services to help others with vehicle maintenance and other activities, we may collect vehicle information related to the above-mentioned persons provided by you. All of this information helps us to determine what might be wrong with your vehicle, so that we can help save correspond problems faster.
Range: Users offer information we and our affiliates may share this personal information and use it in accordance with this policy. We or our affiliates may also combine this information with other information to provide and improve our products and services. Users can freely choose to provide their personal information or not, but in many cases, if you choose not to, we will not be able to provide you with our equipment or services or respond to any questions you may have.
In some jurisdictions, we may require users to provide government-issued identification to comply with legal requirements or to provide mutual legal assistance, but only in limited circumstances.
QIXIN may change all or part of this Policy from time to time. Updated version of our Privacy Policy will be posted on www.dfirstcoder.com and our apps. Your continued use of any of our apps, devices, software, websites or other services after the date of any such revision or replacement constitutes your consent to our collection, use and disclosure of your personal information in accordance with the revised or replaced Privacy Policy.
Use of the Collected Information
Using the personal information we collect, we can analyze and process big information to provide you with smarter and more personalized car modification and maintenance services. If you do not wish to join our large database, you may notify us at any time by email or mail to opt out.
We also use personal information to help us create, develop, operate and improve our products and services. Some of the specific types of purposes for which we may use your personal information are as follows:
(a) We may use your personal information to verify identity, assist in identifying users, and determine appropriate services.
(b) We may use personal information to send important notices, such as about updates to relevant information and changes to terms, conditions and policies. As this information is critical to your communication with us, you cannot refuse to receive such information.
(c) We collect information about our customers' activities on our website, services, and information obtained from our other products and services. We aggregate this information to help us provide our customers with more useful information about which parts of our products and services are of greatest interest to our customers. Aggregated information is considered non-personal information for the purposes of this policy.
(d) We may collect and store detailed information about how you use our services. Such information may be used to improve the results provided by our services and make them more relevant. Such information does not normally refer to your IP address, except in the following limited cases: We need to ensure the quality of the services provided over the Internet.
If we use non-personal information in combination with personal information, such information will be considered personal information for the duration of the combination.
Detailed Information on the Using of Personal Information
Personal Information is collected for the following purposes and using the following services:
Cookie and other technologies
Our websites, online services, interactive applications, emails and advertisements may use "cookies and other technologies" such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us what parts of our website people visit, and measure and improve the effectiveness of advertising and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local law treats Internet Protocol (IP) addresses or similar identifiers as personal information, we also treat those identifiers as personal information. Likewise, where non-personal information is combined with personal information for the purposes of this policy, we treat the combined information as personal information.
We and our partners also use cookies and other technologies to record personal information when you use our websites, online services and applications.
You can manage or delete cookies according to your own preferences. If you disable cookies, you may not be able to use some functions of the QIXIN website.
Like most Internet services, we also automatically collect certain information and store it in log files. Such information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring/exit website and application software, operating system, date/time stamp, and clickstream information.
We use this information to understand and analyze trends, administer the site, understand user behavior on the site, improve our products and services, and gather overall demographic information about our user base.
Third Party Providers and Service Providers
From time to time, we provide certain personal information to strategic partners who work with us to provide products and services or help us market to our customers. We will only share personal information with third parties to the extent necessary for the purpose of providing or improving our equipment and services; we will not share personal information with third parties for their marketing purposes. We share personal information with companies that provide services such as information processing, fulfilling customer orders, delivering equipment to you, managing and enhancing customer information, providing customer service, assessing your interest in our products and services, and conducting customer surveys or satisfaction surveys.
Disclosure of Personal Information to Others
It may be necessary for us to disclose your personal information in accordance with laws, legal process, litigation and/or requests from public agencies and government departments in or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate with respect to national security, law enforcement, or other matters of public importance.
We may also disclose information about you if we determine that the disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer any personal information we collect to the relevant third party.
Protection of Personal Information
We take the security of your personal information very seriously. We employ appropriate physical, administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. For example, our online services use encryption technologies such as Transport Layer Security (TLS) to protect your personal information in transit; we use computer systems with limited access in the facilities. Our information will be stored in encrypted form, even when we use third-party storage. We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We do our best to protect your personal information, but please be aware that no security measure can be perfect.
When you express opinions in public areas such as our forums, the personal information and content you share can be seen by other users, who may read, collect or use your personal information. You are solely responsible for the personal information you decide to share or submit in the above situations.
We provide some convenient ways for you to ensure that your personal information is accurate, complete and up-to-date. We will retain your personal information for as long as is necessary to achieve the purposes described in this policy, unless required or permitted by law to retain such information for a longer period.
We will provide you with access to the personal information we hold about you at any time for any purpose, including requesting that we correct the information if it is inaccurate or delete it if the law prevents us from having the right to retain it. We reserve the right to refuse to process insubstantial/entanglement requests, requests that compromise the privacy rights of others, requests that are extremely unrealistic, and requests that do not require access to information under local law.
Location Service
In order to provide location services on QIXIN devices, we and our partners and licensees may collect, use and share accurate location information, including the real-time geographic location of your device. When available, location-based services use GPS, WIFI, and your IP address, among other technologies, to determine the approximate location of your device. With your consent, we collect such location information in an anonymous, non-personally identifiable form for us and our partners and licensees to provide and improve location-based products and services.
Private Issues
If you have any questions or concerns about our privacy policy or information processing, or would like to make a complaint about a possible violation of local privacy laws, please contact us. You can contact us by email, official website, telephone, mail, etc.
We may update its Privacy Policy at any time. If we make material changes to the Privacy Policy, we will post a notice and the updated Privacy Policy on our devices.
CONTACT US:
Email: support@dfirstcoder.com
Official Website: www.dfirstcoder.com